Terms and Conditions

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The USPS is dedicated to being an equal opportunity employer and makes hiring decisions based on a job seeker’s performance throughout the postal hiring process.

Postal-Guide offers guidance, coaching, and real-time assistance to postal job candidates, helping them improve their performance at each stage.

Neither the USPS nor Postal-Guide can guarantee the employment of any candidate or the availability of specific jobs in particular areas at any given time. Postal-Guide is not affiliated with the USPS.

Postal-Guide aids candidates in enhancing their performance in the various steps, increasing their likelihood of being hired by the USPS.

In our historical data, over 90% of candidates who enroll in our support program and complete the postal assessment successfully pass it on their first attempt.

To register for our program, a refundable deposit is required. This program comes with a guarantee, subject to two conditions for refund eligibility:

  1. Registration fees are refunded if the candidate does not pass all four virtual assessments for entry-level positions.
  2. Registration fees are refunded if the candidate is not offered a job within 30 days after the interview process.

Our comprehensive program, which includes guidance, coaching, and real-time assistance, is designed to expedite candidates’ hiring and launch their postal careers as swiftly as possible.

For further details, please consult the Refund Policy on this site.

By securing your registration deposit using your debit or credit card, you acknowledge your understanding of these Terms and Conditions and our Guaranteed Refund Policy.

We employ advanced fraud prevention and security technology, including 3DS with Visa and MasterCard Associations, which discourages clients from simply disputing transactions with their banks or card issuers. This fosters a more interactive and collaborative approach to resolving problems between clients and our live support agents.

If you have any inquiries or concerns, live agents are available by email or chat to assist you from 9:00 AM to 6:00 PM, Monday through Friday.

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