FAQs

No, we are an independent organization that assists job candidates with the hiring process for the US Postal Service.

No. You are guaranteed a refund in full if
1. You fail all four virtual assessments given for entry-level positions or
2. You are not offered a job within 30 days after the interview process.

Jobs are posted each day at the USPS site. As you will see, jobs are available all over the country. Typically, at any given time, there are about 1,500 job openings available throughout the United States.

Jobs come and go frequently all over the country. Be sure to apply for any job so that you can go ahead and take and pass the exam. Once you do, you will find out about jobs that may not be posted to the public. Plus, more jobs will be posted by the time you do.

No. Jobs become available as needs dictate by the USPS. Typically, jobs become available near just about anyone within a few weeks because postal workers are needed all over to deliver packages to all homes in America.sustainable VHS.

Most entry level positions allow for all types of schedules, and this is typically reviewed during the interview process.

No experience is required.

Yes. When you apply, you will be required to provide your Social Security Number, or Green Card number.

No. You do not need a High School Diploma or GED, unless you are under the age of 18.

Yes. The USPS requires that you be able to speak and read in English.

You must be at least 16 to work for the Post Office, but there is no age cap.

It depends on the felony and how long ago you were convicted.

Yes, the Post Office requires correctable 20/40 vision in the best eye & min 20/100 in the other eye.

Although the U.S. Postal Service reserves the right to request a physical examination, generally one is not required. You may be asked to demonstrate your ability to lift items with the same weight as packages or satchels necessary for your particular position.

The weight of packages, bundles and mail carts will vary according to position. The average weight of shoulder satchels is 35 lbs. The average weight of containers used to load and unload mail is 70 lbs. A Mail Handler may be required to push rolling containers weighing up to 1,500 lbs.

This will vary with position. Most positions with the U.S. Postal Service require wearing an approved uniform and others require the adherence to a particular dress code.

Overtime is not intended to be part of your regular schedule however may be required depending on the volume of mail processed at your location as well as procedural changes implemented by the Postmaster.

Yes. Paid vacation and leave programs are offered to career employees. They increase in length as your number of years of service increase.

This will vary depending on your position. For qualifying positions, benefits will be offered after the 90 day probationary period.

A similar program is extended to career employees. The U.S. Postal Service offers a Thrift Savings Plan (TSP) which is a retirement savings and investment plan for Federal employees. The TSP´s purpose is to provide retirement income and the same type of savings and tax benefits that many private corporations offer under a 401K Plan.

Employees qualifying for medical benefits may opt for a family plan which provides health insurance for members of the plan for a designated monthly premium.

Yes. Most employees receive regular salary increases and, when applicable, overtime pay, night shift differential, and Sunday premium pay.

Yes. There are opportunities to move from one employment status to another as well as from one position to another.

Yes. The Flexible Spending Account (FSA) Programs extended to career employees after one year of service. Tax-free FSA contributions can be used to cover most out-of-pocket health care and dependent care (day care) expenses.

Yes, veterans can receive 5 to 10 additional points on their exam score, depending on the status of the discharge.

Generally applicants will receive their score within an hour by email.

No. The Post Office used to provide basic study materials in Publication 60A when the Postal Battery Exam 473 was the required exam. As of April 1, 2019, the 473 exam was replaced with four entry-level virtual assessments (474 for Mail Carrier jobs, 475 for Mail Handler jobs, 476 for Mail Processing jobs, and 477 for Customer Service Clerk jobs). The Post Office has not provided study material for the virtual assessments.

The Postmaster, the head of a particular Post Office, is the person most likely to interview the applicant. Because the Postmaster must plan interviews according to availabilities in his/her particular work schedule, the applicant interview times will vary by location.

On average, there are between 10 and 20 people that apply for each job.

Yes. Once you have applied for a job and scored well on the exam, you are entered into a pool of applicants in the Postal Service’s registry and will be considered for not only the job you have applied for, but for as any additional jobs you choose to apply for thereafter.

Typically the three highest scorers on the exam are invited to the interview where one will be given the job.

As of December 2010, no U.S. Postal Service specific tests are required for your personal vehicle. The applicant must maintain a current inspection and/or pass emissions tests according to individual state and county regulations. The applicant will need to provide documentation that all local requirements have been met and are current.

Yes. Generally interviews are conducted by the Postmaster in his office which is located inside the Post Office. There may be instances when the Postmaster will call in a manager or supervisor into the interview to get their feedback on you as a potential employee. These times are rare.

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